About the Call Center
The call center gives individuals training
in
the
various aspects of effective
phone
communication
and customer
service.
This training is effective
preparation
for a career in telemarketing, but
the
skills learned apply equally
well
to
any position
where an individual
works with the public.
This training and experience can open up
possibilities in positions like: reception,
sales, customer service, support, and more. |
About the Training Program
This exciting and extensive
program
helps participants
identify their
strengths in
customer service
while
honing current skills
and
acquiring new ones.
Congratulations to our
most recent Graduates!
For more information, call:
330-253-4597 x177
|
Program Participants:
- Receive customer service training.
- Handle outbound calls to
increase
the awareness of
our
initiatives and services.
- Conduct customer
participation surveys.
- Practice job search skills.
|
Some of the information covered includes:
Mature Services HIPAA